Unaccompanied Minor — Guardian Authorization

Grandlink Authorization for Transportation of an Unaccompanied Minor Passenger

Document version: `MINOR-AUTH-2026-07-14`

Applies to: any booking in which a passenger is under 18 years of age and will not be accompanied for the entire trip by a parent, legal guardian, or an adult they have authorized.

⚠️ This is a draft. It has not been reviewed by a licensed attorney and must not be used in production until it has been. Drafted by: Shoushou (Risk & Compliance).

Preamble — Please read this first

1. This Authorization is signed by an adult guardian. The minor passenger is not a signatory to this document and is not a party to the transportation contract. The contract is between Grandlink and the guardian who signs below.
2. This is not a liability waiver. Grandlink does not ask for, and will not rely on, a parent's advance release of a minor child's own personal-injury claims. Under the law of New York, New Jersey and most other states in our service area, such a release is unenforceable anyway. We are not going to hand you a piece of paper that pretends otherwise.
3. What this document actually does is three things:
4. Authorizes the minor to travel without an accompanying adult;
5. Instructs us, in writing, who receives the child on arrival, what we do if nobody is there, and who we call in an emergency;
6. Informs us of the minor's age, health, and contacts so we can assign the right vehicle, seat, and driver.
7. Answer truthfully. You bear the consequences of information you give us that turns out to be false. We bear the consequences of failing to do what this document says we will do.

Part 1 — Guardian (Booking Party / Signatory)

Guardian representations:

1. I am the parent or legal guardian of the minor named below and have authority to make travel decisions for that minor; or I am a school official formally authorized to arrange this student's travel (authorization attached).
2. I am at least 18 years of age and have full legal capacity to contract.
3. All information in this Authorization is true, complete, and accurate.

Part 2 — Minor Passenger

Offline Contingency (required if the passenger's phone will not work): agreed name on the meet-and-greet sign, exact meeting point (terminal / exit number), and passphrase.

Part 3 — Express Authorization (Core Clause)

I, the guardian, expressly authorize:

1. The minor named above to travel without an accompanying parent, guardian, or adult relative, alone in a vehicle arranged by Grandlink or its partner fleet, for the trip described in the linked booking.
2. A background-screened driver assigned by Grandlink to transport the minor with no third adult present.
3. The driver to exercise reasonable judgment for safety during the trip, including rerouting to avoid hazard, stopping at public rest areas, and terminating the trip and seeking medical care if the passenger becomes unwell.
4. Grandlink to contact and verify the identity of the Receiving Party named in Part 4.
5. This authorization covers only the single trip in this booking (including the return leg, if booked). It is not a standing authorization for any future trip.

Part 4 — Handover Arrangements (the highest-risk step — must be completed)

4.1 Origin handover (pickup)

4.2 Destination handover (drop-off) — MAY NOT BE LEFT BLANK

Definition of a completed handover (binding on Grandlink):

The driver must hand the minor in person to the named Receiving Party or an on-duty colleague in the same role, record the receiver's name, the time, and a photograph of the handover location, and — before departing — trigger an arrival confirmation to the guardian (email + WeChat/SMS). The driver may not leave until that handover is complete. Dropping the minor at the campus gate or a parking lot is not a handover.

4.3 No-Receiver Protocol (critical — please confirm each step)

If the named Receiving Party is not present on arrival, the driver shall under no circumstances let the minor leave alone or leave the minor unattended. The sequence is:

1. Park in a safe, lit, camera-covered location on campus; the minor stays in the vehicle or in the driver's line of sight.
2. Call, in order: (1) Receiving Party → (2) school 24-hour / Campus Safety → (3) alternate Receiving Party → (4) guardian → (5) secondary emergency contact.
3. Simultaneously push a "handover not completed" alert to the guardian.
4. Wait up to 60 minutes (waiting beyond the first 30 minutes is billable at the waiting rate in the Terms of Service).
5. If after 60 minutes no one has received the minor and the guardian cannot be reached, the driver delivers the minor to the school's Campus Safety office, which the guardian hereby designates as the fallback handover point, and completes and documents the handover there.
6. If Campus Safety cannot receive the minor, or if the minor is at risk, refuses to exit the vehicle, or goes missing → the driver immediately calls the police (911 or the local non-emergency line), hands the minor over to law enforcement, and remains on scene until police arrive.

Guardian-designated fallback handover point (if different from Campus Safety): ____________________

☐ I have read and agree to the No-Receiver Protocol. I understand that Grandlink will never leave my child alone, and that any resulting waiting, rerouting, or necessary lodging/supervision costs are payable by me.

Part 5 — Emergencies and Medical Authorization

1. Emergency medical authorization. If the minor becomes ill or is injured during the trip and I cannot be reached in time, I authorize the driver, Grandlink personnel, and emergency responders to call 911 and to consent to necessary first aid and medical treatment on the minor's behalf, including transport to the nearest medical facility. I am responsible for the resulting medical costs.
2. Emergency contact order:
3. Primary (guardian): ____________________
4. Secondary (an adult in the United States — strongly recommended): ____________________
5. School 24-hour line: ____________________
6. Serious-incident notification. In the event of a collision, a police call, a medical transport, a handover not completed within 60 minutes, or a passenger who cannot be located, Grandlink will notify the guardian within 30 minutes of becoming aware.

Part 6 — In-Vehicle Recording: Notice and Consent

1. Grandlink and partner-fleet vehicles are equipped with dash cameras that may record both video and audio inside the cabin, solely for the safety of the passenger and the driver and for evidence in the event of an incident.
2. This trip may pass through Massachusetts and Connecticut, which are all-party-consent states for audio recording. Your express consent is legally required.
3. ☐ I consent to video and audio recording inside the vehicle for this trip, and I understand the retention period stated below. ☐ I do not consent to audio recording (Grandlink may decline to carry an unaccompanied minor on this basis — an unaccompanied-minor trip with no in-cabin record is a risk we cannot control).
4. Recordings are reviewed only in the event of a collision, a complaint, a lawful demand by law enforcement or a court, or a written request by the guardian.

Part 7 — Scope of Responsibility (stated honestly; no unenforceable promises)

What Grandlink is responsible for:

1. We owe the minor passenger a carrier's duty of care, and because the passenger is a minor, that standard of care is higher, not lower.
2. We are responsible for personal injury caused by our negligence or that of our drivers. This Authorization does not reduce that responsibility.
3. We commit to performing the handover and No-Receiver Protocol in Part 4. If we fail to, that is on us.

What this Authorization CANNOT waive (stated plainly):

- Under the law of New York, New Jersey and most states in our service area, a parent may not waive a minor child's own personal-injury claims in advance. This document does not contain, and does not attempt to contain, any such waiver. - A minor's statute of limitations is tolled until the minor reaches majority. This document does not change that.

What the guardian is responsible for (this part is enforceable against the guardian personally):

1. Release of the guardian's own claims. To the fullest extent permitted by law, the guardian releases Grandlink from the guardian's own derivative claims arising from this trip (such as medical expenses paid and loss of services) — excluding Grandlink's gross negligence or willful misconduct, and excluding any claim belonging to the minor.
2. Indemnity for false information. The guardian indemnifies Grandlink for loss, penalty, or third-party claim arising from information the guardian provided that was untrue (age, health, receiving party, contacts, etc.).
3. Additional charges. Waiting time, rerouting, and any necessary fallback supervision or lodging costs are payable by the guardian.

Part 8 — Electronic Signature

1. This Authorization is executed electronically. Under the federal ESIGN Act, 15 U.S.C. § 7001 and the New York Electronic Signatures and Records Act (ESRA), N.Y. State Technology Law § 304, an electronic signature has the same legal validity and effect as a signature affixed by hand.
2. The guardian signs by typing their full legal name and clicking "I confirm and sign." The system simultaneously records: signing timestamp (UTC), signer IP address, browser fingerprint, and the version number and content hash of this document.
3. The guardian is entitled to a PDF copy of this Authorization; the system emails one automatically upon signature.
4. Retention. This Authorization and the related trip records are retained until the minor passenger reaches age 21, plus 3 years (because a minor's limitations period is tolled). Standard order-purge policy does not apply to these records.

Signature

Guardian:

• Full legal name (typing it constitutes your signature): ____________________
• Relationship to passenger: ____________________
• Date signed (UTC): ____________________
• Signing IP: ____________________
• Document version: `MINOR-AUTH-2026-07-14`
• Linked order number: ____________________

☐ I have read this Authorization in full, I understand each provision, I confirm the information I have given is true, and I agree to be bound by it.

*Grandlink · New York*